Frequently Asked Questions
Below is answers to some of the most common questions we get asked by customers.
How can I pay for goods?
You can pay online by all major credit cards. We accept Visa, MasterCard, Solo and Switch cards.
Are my Credit Card details Secure?
We have no documented cases of credit card fraud using our shopping system over the Internet.
All credit card numbers are encrypted (scrambled) when the order is placed using 128-bit SSL (Secure Socket Layer) encryption. Your credit card numbers, personal information and order information are only decrypted (decoded) after they reach our Server.
We take Security seriously and have taken every step possible to protect you. You are safer using your credit card within www.tacticalthings.com than you are shopping in the High Street.
How private are my Personal Details?
We have a commitment to protect your privacy. We guarantee that we will not pass on your personal details to any other Company or party without your permission. We only use the details that you give us to process your order.
How long will delivery take?
We aim to process and deliver items in stock to you in the UK within 3 working days of date of order.
What is Grade 1?
Goods have been used, but are in clean, good, highly serviceable condition. They do not have any rips, tears or major repairs.
What is Grade 2?
Goods have been used but are serviceable. They have visble signs of wear and possibly faded in colour. Useful for Paintballing etc.
What is PLCE?
Personal Load Carrying Equipment System.
How much is the cost of Postage?
Our standard delivery charge to U.K. mainland (England, Scotland and Wales) is £2.99 (Royal Mail 48), £5.49 (Royal Mail 24) and over £95 (free postage). Overseas delivery is charged at cost.
Can I cancel my order?
You can cancel your order at any time. If the order has not been processed you will not incur any charge. Once we have processed your order, you will incur a charge of 10% of the total purchase price. We charge £2 as a minimum charge to cover all work done. Please consult our “Returns Procedure” for further information.
Is there a minimum order value?
No, there is no minimum order value.
What Colour Do I Get?
1. British DPM:
Four colour ‘disruptive pattern material’ camouflage used by British military services since the 1960s. Suitable for use in British woodland and broadleaf forest environments. There is also a two-colour desert camouflage version.
2. Woodland Camo:
US Woodland camouflage is currently used by the US Army and US Air Force. This utilises a four colour woodland pattern, which is highly effective.
3. Tricolour Camo:
US Tricolour desert camouflage is currently used by the US Army and US Air Force.
4. Olive Green (O/Green):
Olive Green is the usual colour for Armed Forces fatigue clothes all around the world. Suitable for use in an urban or woodland environment. It can also be effectively colour coordinated with a camouflage pattern.
The colour most favoured by Police, Security and Special Forces personnel for urban operations. Black is the colour for duty clothing, vests, holsters and all equipment.
6. English Oak Camo:
English Oak camouflage is the latest offering from the Jack Pyke range. Developed & produced by their ‘in-house’ design and technology team, high-resolution photographs of what were considered to be the most important individual elements are digitally combined and strategically placed to form a seamless pattern. This pattern is then printed onto the material using the ‘superior definition process’. This ultrarealistic locally-produced English pattern, containing predominantly browns and greens is ideal for the countryside.